What to expect from the PMC?
Early career success often comes through specialization in a specific functional domain, but further advancement requires a more comprehensive, multifunctional perspective. Without careful preparation, this transition can be risky and takes years to complete time those companies can afford as they attempt to sustain and grow their business amid uncertain market conditions. PMC is designed to smooth and accelerate this career transition.
 
Certificate Objectives:
PMC focuses on Managerial behaviors that play a key role in creating a positive work environment, managing conflict and effectively influencing others toward the organization’s strategic goals. The primary objective will be to show how staff, supervisors, managers and leaders need to constantly improve their collaboration, communication and influencing skills. Participants will return to work with a better understanding of their teamwork strengths and areas of development and an ability to develop a personal Leadership Development Plan.
 
Who should attend the PMC?
The PMC is designed primarily for managers with recently acquired or significantly expanded management responsibilities. It is also appropriate for functional managers who have important cross-functional or cross-organizational responsibilities.
 
PMC Structure 
PMC is consisted of Two Major tracks. Each Track is carefully developed to enhance a required skill for a professional manager
 
TRACK ONE: MANAGERIAL BUSINESS TECHNIQUES (MBTC)   (6 MODULES - 60 HRS. )
 
Communication Strategies
Course Outline:
  • Identify common communication problems that may be holding you back.
  • Develop skills to ask questions that give you information you need.
  • Learn what your non-verbal messages are telling others.
  • Develop skills in listening actively and empathetically to others.
  • Enhance your ability to handle difficult situations.
  • Deal with situations assertively.
Business Writing
Course Outline:
  • The value of good written communication.  
  • How to write and proofread your work so it is clear, concise, complete, and correct.
  • How to apply these skills in real world situations.
  • The proper format for memos, letters, and e-mails
Presentation Skills
Course Outline:
  • Know your audience
  • Choose your way of delivering.
  • Verbal & non-verbal communication skills.
  • Overcoming nervousness.
  • Excellent use of presentation tools.
  • Presentation Closure.
The Art of Delegation
Course Outline:
  • How delegation fits into their job and how it can make them more successful.
  • Different ways of delegating tasks.
  • How to use an eight-step process for effective delegation.
  • How to give better instructions for better delegation results.
  • Common delegation pitfalls and how to avoid them.
  • Ways to monitor delegation results.
  • Techniques for giving effective feedback
Anger Management
Course Outline:
  • Recognize how anger affects your body, your mind, and your behavior.
  • Use the five-step method to break old patterns and replace them with a model for assertive anger.
  • Use an anger log to identify your hot buttons and triggers.
  • Control your own emotions when faced with other peoples’ anger.
  • Identify ways to help other people safely manage some of their repressed or expressed anger.
  • Communicate with others in a constructive, assertive manner.
Building Successful Teams
Course Outline:
  • The value of working as a team.
  • How to develop team norms, ground rules, and team contracts.
  • Their team player style and how it can be used effectively.
  • Ways to build team trust.
  • The stages of team development and how to help a team move through them.
  • The critical role communication skills will play in building and maintaining a team atmosphere.
  • Ways that team members can be involved and grow in a team setting.
TRACK TWO: STRATEGIC MANAGEMENT & LEADERSHIP CERTIFICATE (SMLC)  (5 MODULES -54 HRS)
 
Strategic Planning
Course Outline:
  • Identify the values that support their company
  • Define the vision for their company
  • Write a mission statement that explains what the company’s purpose is
  • Complete meaningful SWOT analyses
  • Apply tools and techniques to create a strategic plan that directs the organization from the executive to the front line
  • Implement, evaluate, and review a strategic plan
  • Identify how related tools, such as the strategy map and balanced scorecard, can help them develop a strategic plan
Leadership: Principals & Techniques
Course Outline:
  • Learn ways to prioritize, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems. 
Organization & Motivation
Course Outline:
  • Identify what motivation is
  • Describe common motivational theories and how to apply them
  • Learn when to use different kinds of motivators
  • Create a motivational climate
  • Design a motivating job
Change Management
Course Outline:
  • Accept there are no normal or abnormal ways of reacting to change, but that we must start from where we are.
  • See change not as something to be feared and resisted but as an essential element of the world to be accepted
  • Understand that adapting to change is not technical but attitudinal. Change is not an intellectual issue but one that strikes at who you are.
  • Recognize that before we can embrace the way things will be, we must go through a process of grieving, and of letting go of the way things used to be.
  • See change as an opportunity for self-motivation and innovation.
  • Identify strategies for helping change be accepted and implemented in the workplace.
Problem Solving and Decision Making
Course Outline:
  • Apply problem solving steps and tools
  • Analyze information to clearly describe problems
  • Identify appropriate solutions
  • Think creatively and be a contributing member of a problem solving team
  • Select the best approach for making decisions
  • Create a plan for implementing, evaluating, and following up on decisions
  • Avoid common decision-making mistakes
Number Of Hours 114 Training hours - 2 Tracks - 11 Modules
Duration 5 Months
Tuition fees 10,750 LE

Track One: Managerial Business Techniques (MBTC)

Ser Module Training Hours Price
1 Communication Skills 12 1,200
2 Business Writing  12 1,200
3 Presentation Skills 15 1,500
4 The Art of Delegation 6 600
5 Anger management  6 600
6 Building Successful Teams 9 900

Track Two: Strategic Management & Leadership Certificate (SMLC)

Ser Module Training Hours Price
1 Strategic Planning 15 1,500
2 Leadership: Principals  & Techniques 15 1,500
3 Organization & Motivation 12 1,200
4 Change Management 6 600
5 Problem Solving & Decision Making 6 600
 
Admission & Registration steps:
Bring the following documents to admission department in Dokki or Heliopolis campus to fill your application: 
  • Copy of an ID
  • 2 Personal Photos
  • Updated Resume (C.V)
  • HR Letter
Fees required, from the admission process till graduation, will be in order as follows:
  • Application Fees: 200 LE (Nonrefundable)
  • Tuition fees including studying materials or books paid.
  • ESLSCA Students are privileged 40% Discount
  • ESLSCA Corporate Clients are privileged 20% Discount
  • ESLSCA Alumni are privileged 20% Discount.
  • Tuition fees should be paid one week before Starting Date. 
Withdrawals, Cancellations, Refund Policy:
Prior to first day of Training Program 100% cancellation of tuition and course-associated fees
After first Lecture of Training Program 85% credit of tuition only
After second lecture of Training Program 80% credit of tuition only
After third Lecture of Training Program 60% credit of tuition only
After fourth Lecture of Training Program NO CANCELLATION OF TUITION OR FEES 
Note: Any absence for more than 25% of the training Program will deprive the trainee from obtaining the certificate. 
 
***Dates are subjected to change