Communication Strategies

Course Outline:
  • Identify common communication problems that may be holding you back.
  • Develop skills to ask questions that give you information you need.
  • Learn what your non-verbal messages are telling others.
  • Develop skills in listening actively and empathetically to others.
  • Enhance your ability to handle difficult situations.
  • Deal with situations assertively.
Business Writing
Course Outline:
  • The value of good written communication. 
  • How to write and proofread your work so it is clear, concise, complete, and correct.
  • How to apply these skills in real world situations.
  • The proper format for memos, letters, and e-mails
Presentation Skills
Course Outline:
  • Know your audience.
  • Choose your way of delivering.
  • Verbal & non-verbal communication skills.
  • Overcoming nervousness.
  • Excellent use of presentation tools.
  • Presentation Closure.
The Art of Delegation
Course Outline:
  • How delegation fits into their job and how it can make them more successful.
  • Different ways of delegating tasks.
  • How to use an eight-step process for effective delegation.
  • How to give better instructions for better delegation results.
  • Common delegation pitfalls and how to avoid them.
  • Ways to monitor delegation results.
  • Techniques for giving effective feedback
Anger Management
Course Outline:
  • Recognize how anger affects your body, your mind, and your behavior.
  • Use the five-step method to break old patterns and replace them with a model for assertive anger.
  • Use an anger log to identify your hot buttons and triggers.
  • Control your own emotions when faced with other peoples’ anger.
  • Identify ways to help other people safely manage some of their repressed or expressed anger.
  • Communicate with others in a constructive, assertive manner.
Building Successful Teams
Course Outline:
  • The value of working as a team.
  • How to develop team norms, ground rules, and team contracts.
  • Their team player style and how it can be used effectively.
  • Ways to build team trust.
  • The stages of team development and how to help a team move through them.
  • The critical role communication skills will play in building and maintaining a team atmosphere.
  • Ways that team members can be involved and grow in a team setting
PROGRAM :
Number of Hours  
  60 Training Hours- 6 Module
 
Duration
  10 Weeks
Total Price  6,000 LE

Track 1

Module PRICE Training Hours
 Communication Strategies 1,200 12
 Business Writing 1,200 12
Presentation Skills 1,500
 15
The Art Of Delegation 600 6
 Anger management 600
 6
 Building Successful Teams 900  9


Admission & Registration steps:

1-Bring the following documents to admission department in Mohandessin or Heliopolis campus to fill your application:  

  • Copy of an ID

  • 2 Personal Photos

  • Updated Resume (C.V)
  • HR Letter


Fees required, from the admission process till graduation, will be in order as follows:


  • Application Fees: 200 LE (Nonrefundable)
  • MBTC Tuition fees includes studying materials or books paid.
  • ESLSCA Students are privileged 40% Discount.
  • ESLSCA Corporate Clients are privileged 20% Discount
  • ESLSCA Alumni are privileged 20% Discount.
  • Tuition fees should be paid one week before Starting Date. 
     
Withdrawals, Cancellations, Refund Policy:
Prior to first day of Training Program 100% cancellation of tuition and course-associated fees
After first Lecture of Training Program 85% credit of tuition only

After second lecture of Training Program 80% credit of tuition only

After third Lecture of Training Program 60% credit of tuition only

After fourth Lecture of Training Program NO CANCELLATION OF TUITION OR FEES


Note: Any absence for more than 25% of the training Program will deprive the trainee from obtaining the certificate.

***Dates are subjected to change